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Review : Hilton Hotel, Dublin 2 October 12, 2006

Posted by Rambling Man in Hotel & Restaurant reviews.
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We recently stayed in the Hilton Hotel located on Charlemont Place, Dublin 2. Having never stayed in a Hilton hotel before (this is part of the Hilton chain), I think we were expecting something a little more than we got. Overall our stay was fine but I’m a stickler when it comes to f*ckology in hotels. We are paying good money to stay there and some of the things that happen to us as customers are just madness. However, this hotel was fine.

Having given them a call en route to get directions to the hotel, we were surprised that our request threw the receptionist off a bit. She didn’t have very good English and instead of asking us to hang on a minute while she got someone who did know, she plain right out said that she didn’t know how to get to the hotel. Eventually we were passed on to the concierge who told us that we were approaching from the wrong side (sorry like !) and would have to drive right up to the hotel and then turn down the next street and do a U-turn, so as to approach it from an angle that we could actually turn. Imagine the impression that would make on an American !

Anyway we found the hotel and the car park (which is €10 a night for guests !) and checked in to our room. The room was your bog standard 3 star hotel room and you got the impression that the Hilton chain has just taken over another chain’s hotel instead of putting their grandiose imprint on this one. The room has all your standard features, has a decent enough room service menu, pay per view films and tea/coffee. No mini-bar however. It was clean and the windows actually open ! You wouldn’t believe the amount of hotels where the rooms are stuffy and musty and the windows only open a fraction.

The walls in the hallways are bare, finished brickwork which gives a nice impression – the hallways are a little narrow however so maybe the effect of this feature is diminished by that. The odd huge vending machine sitting in the middle of corridor is a trend that seems to be catching on in hotels these days but one that I personally don’t like. Location wise the hotel is great – far enough outside the city centre to be nice and quiet and on the LUAS line, 5 minutes and 3 stops away from Grafton Street (€1.40 pp).

Breakfast was included in our rate and the restaurant serves until 11am on weekends which is good if you’ve had a few too many the night before. The breakfast was very good with a large selection of freshly made food – it hadn’t been sitting there for ages. Not just your usual fried Irish stuff either – there were also waffles, pancakes etc.

Overall we were just about satisfied with this hotel and apart from a few things like being over charged for the car parking and the odd staff member who just hadn’t a word of English (including a waitress who brought somebody toast when they asked for coffee) it was fine. I would love to stay in a proper Hilton in a higher star rating category, just too see. An interesting fact was that on the hotel review website Trip Advisor , all the Europeans are satisfied with it and all the Americans are not !

Rambling Man rating : 6.5 /10

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